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UNCTAD e-Commerce Week

26.04.2022 — Statement by UPU Deputy Director General Marjan Osvald during the High-Level Dialogue session, Tuesday 26 April, 11:30 a.m. (online)

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Ms Kayla REDSTONE

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Union Postale N°1.2022

11.07.2022 — Solidarity is the essence of the postal family. As you will read in our cover story, Ukrposhta employees have worked tirelessly, to ensure civilians' access to essential services, and how UPU members have stepped in to support them.

Union Postale No.4 2021

23.12.2021 —

This edition of UNION POSTALE features the reflections of UPU Director General Bishar A. Hussein and Deputy Director General Pascal Clivaz as they prepare to hand the organization over to its newly elected leadership team in January 2022.

Terminal Dues – New Frontiers for a Changing World

19.11.2021 — The publication Terminal Dues – New Frontiers for a Changing World considers the evolution of the UPU's terminal dues system over the last 50 years from its origins to the present day, and analyzes the major policy and market factors that have shaped, and continue to shape, the evolution of this pillar of the global postal network.

Union Postale No. 3 2021

28.10.2021 — It was a long road to Abidjan but, as you will read in this edition of Union Postale, we reached our destination safely and successfully.

The future after Abidjan

19.10.2021 —

The 27th Universal Postal Congress – held in Abidjan, Côte d'Ivoire – closed on 27 August 2021, welcoming new changes to enhance the postal sector between 2022 and 2025.

Portugal

Date of entry into UPU

01.07.1875

• A
• Angola
• B
• Brazil
• C
• Cape Verde
• G
• Guinea-Bissau
• M
• Macao, China
• Mozambique
• P
• Portugal
• S
• Sao Tome and Principe
• T
• Timor-Leste (Dem. Rep.)

Where can I track my international consignment?

With a valid tracking number, customers can use the UPU's Global Track & Trace solution to locate their consignments in participating countries.

Can UPU help me find my missing letter, parcel or EMS item?

The UPU is an intergovernmental organization that sets international rules for the exchange of mail across borders. As such, it does not intervene in domestic postal affairs and therefore cannot handle requests from individuals about missing or delayed EMS items, parcels or letters.

Related enquiries must be initiated by the sender at the post office in the country of origin. Each country normally has its own consumer rights channels and postal regulators. The UPU does not exercise that role for them. To contact the post office in the country of origin, please consult the online list here.

Customers with inquiries about EMS items should contact the EMS service provider in the country of origin. A list of EMS providers and contact details can be found here.

How can I file a complaint about the postal operator in my country?

The International Bureau of the Universal Postal Union acts as a liaison, consultation and information body for UPU member countries and their designated operators, the latter being directly responsible for the execution of international postal services. It is therefore up to them to take the necessary measures for the proper operation of such services and to take action in response to customer requests. A list of postal customer service contacts in UPU member countries can be consulted here.

WADP International Philately Conference

The second Conference of 2022 will be held on 27 October at the UPU headquarters in Berne, Switzerland. Taking into account the need for member countries to prepare for the upcoming Extraordinary Congress in 2023, this Conference will be a critical opportunity to advance the dialogue on opening up the UPU to wider postal sector players.

The next CA session will take place from 24-28 October 2022.

"Innovation in the Postal Sector"

Voice Mail Exchanges – Special PostExpo edition

Globalization, digitalization and booming e-commerce blur national borders, improving delivery speed, tightening networks, increasing supply chain complexity and bringing diverse actors closer together than they have ever been before.

The next POC session will take place from 17-21 October 2022.

UPU World Post Day Ceremony Programme

A special UPU Sustainability Roundtable held during World Post Week 2022.

ICT for SIDS: Small posts at the forefront of digital transformation

Monday, 27 June to Friday, 8 July 2022

UPU narrows in on green energy transition

14.10.2022 — The online roundtable, titled "Post for planet: Green energy pathways for a reliable & resilient sector," brought together experts from the energy and postal sectors to discuss the industry's transition to renewable energy.

New UPU Regional Development Plans push for innovation and closer stakeholder engagement

03.10.2022 — Postal services have changed dramatically as global trade and technology have evolved, making the UPU's role of facilitating global communications more relevant than ever, as stated in the new Abidjan Postal Strategy and UPU's development cooperation policy 2022-2025. The newly published UPU Regional Development Plans are designed to help the UPU fulfil this role.

Youth invited to advance sustainability and digitalization with Correos

27.09.2022 — In a special three-day programme, students from around Madrid saw their understanding of Spain's postal operations broadened, their critical thinking and teamwork skills stretched, and their creativity showcased during Correos' participation in the 4th ESO + Business Programme.

Who's who at the UPU

13.09.2022 — For Susan Alexander, being offered at role at the UPU in Switzerland more than 25 years ago was a dream come true. Alexander, who previously worked as an Assistant Attorney General for Virginia in the United States, fell in love with the country during her time studying Comparative Literature at Duke University in Durham, North Carolina.

UPU narrows in on green energy transition

14.10.2022 — The online roundtable, titled "Post for planet: Green energy pathways for a reliable & resilient sector," brought together experts from the energy and postal sectors to discuss the industry's transition to renewable energy.

New UPU Regional Development Plans push for innovation and closer stakeholder engagement

03.10.2022 — Postal services have changed dramatically as global trade and technology have evolved, making the UPU's role of facilitating global communications more relevant than ever, as stated in the new Abidjan Postal Strategy and UPU's development cooperation policy 2022-2025. The newly published UPU Regional Development Plans are designed to help the UPU fulfil this role.

Youth invited to advance sustainability and digitalization with Correos

27.09.2022 — In a special three-day programme, students from around Madrid saw their understanding of Spain's postal operations broadened, their critical thinking and teamwork skills stretched, and their creativity showcased during Correos' participation in the 4th ESO + Business Programme.

Who's who at the UPU

13.09.2022 — For Susan Alexander, being offered at role at the UPU in Switzerland more than 25 years ago was a dream come true. Alexander, who previously worked as an Assistant Attorney General for Virginia in the United States, fell in love with the country during her time studying Comparative Literature at Duke University in Durham, North Carolina.

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Source: https://www.upu.int/en/Complete?csid=1&cid=239